For Patients & Visitors

 
For Patients & Visitors

Patients At the heart of all we do

Committment to Quality Care

 

NDCS conducts regular audits on our various systems relating to patient safety and care some of which are:

  • infection control
  • clinical outcomes
  • clinical protocol updates
  • laboratory and radiographic systems

Results of such audits are circulated to staff and areas of deficiency are flagged for action.

NDCS ensures you are treated by fully qualified specialists who:

  • maintain competency by fulfilling a required amount of patient clinical sessions a year
  • are specially privileged for high risk procedures and demonstrate additional training for such procedures.
  • have high safety record in terms of  clinical outcomes  

The following marks of distinction attest to our commitment to quality

  • Joint Commission International Accreditation: An international mark and endorsement for quality patient care and patient safety.

  • Singapore Quality Class (SQC) : A total approach in managing people, processes and customers to achieve better business results.

  • Business Continuity Management System: A strategic crisis and risk management program to ensure continuity of critical business processes.

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