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Frequently Asked Questions (FAQs)

IMPORTANT NOTE:

For a phased, risk-stratified approach, patients undergoing General Anesthesia Surgery (excluding children 5 years old and below) are required to perform the ART 24 hours prior and present a negative result (photo evidence accepted) upon arrival at NDCS General Anesthesia Operating Theatre (GAOT).

Section A – ART Requirements

1.             Do I need to perform an ART test before attending my dental appointment at NDCS?

For outpatient visit, you are strongly encouraged to perform ART test to safeguard the health and safety of everyone in the community. We will not deny you from attending the appointment.

 

For patients undergoing General Anesthesia surgery aged 6 and above, it is mandatory for you to perform ART test 24 hours and proceed with your visit only if result is negative; as you will be masked down for a substantial period of time at the recovery ward. You will be required to present photo evidence of your ART result (image with date and time stamped) upon arrival at NDCS General Anesthesia Operating Theatre (GAOT).

 

2.             I do not have any ART kit at home, will I be denied to attend my appointment?

You may purchase ART kit at Retail Pharmacies (i.e. Watsons, Guardian), Supermarkets and Convenience Stores (i.e. 7-11) prior to the visit. Alternatively, you may purchase ART kit from the ART vending machine at NDCS Level 1 WEF 9 Feb 2022.
 

3.             I do not know how to do self-ART test; can I still attend my appointment?

You may refer to https://www.moh.gov.sg/docs/librariesprovider5/art---self-test/simple-guide-to-art-self-test-kits-(jul-21---web-version).pdf for a step-by-step guide on how to perform ART test.

For patients, who are aged 6 and above, undergoing General Anesthesia surgery, you may bring your ART kit to the clinic. Our OT staff will guide you to perform your ART test onsite.

 

4.             Do I bring along the physical test kit (result) when I go for my appointment?

You are not required to bring the physical test kit result. A photo evidence of the ART result (image with date/time stamped) would be sufficient.

5.             I did my ART two days ago. Do I still have to redo the test?

For patients undergoing General Anesthesia surgery and are aged 6 and above, it is mandatory for you to perform ART test 24 hours prior to your appointment. ART results more than 24 hours will not be accepted.
 

6.             I called MOH. They told me it is not mandatory to do this ART test prior to my appointment.

For outpatient visit, you are strongly encouraged to perform ART test to safeguard the health and safety of everyone in the community. We will not deny you from attending the appointment.

For patients undergoing General Anesthesia surgery, who are aged 6 and above, it is mandatory for you to perform ART test 24 hours due to prolonged masked down period of time at the recovery ward.

7.      Will the negative ART test over-ride the Health Risk Warning (HRW) I received from MOH?

If you are still serving Stay Home Notice (SHN) or Health Risk Warning (HRW), please reschedule all elective appointments.  We will only render urgent treatment. You will be assessed by our nurse or doctor for urgency of treatment.

8.             I have just recovered from Covid-19.  Do I still need to have a negative ART result?

Fully vaccinated, recovered patients who were diagnosed with COVID-19 infection less than 180 days ago are exempted.

 

Section B – Cost of ART kits

9.             Who is going to pay for this additional cost?

ART testing will be self-paid. You may purchase your ART kit at Retail Pharmacies (i.e. Watsons, Guardian), Supermarkets and Convenience Stores (i.e. 7-11) prior to the visit. Should you need help in doing the test onsite at the clinic, you may purchase the ART kit from the vending machine at L1 NDCS, effective from 9 Feb 2022.

 

10.         I cannot afford the test kit.  I am on government handout.

For patient on Financial Assistance (FA), our OT staff will provide you with the ART kit during the visit.
 

11.         Can the cost of testing be included into my day surgery bill?

No, the cost of ART kit will not be included in your day surgery bill. You may purchase your ART kit at Retail Pharmacies (i.e. Watsons, Guardian), Supermarkets and Convenience Stores (i.e. 7-11) prior to the visit. Should you need help in doing the test onsite at the clinic, you may purchase the ART kit from the vending machine at L1 NDCS, effective from 9 Feb 2022.

 

Section C – ART Requirement for Persons with Special Needs/Children/Accompany Persons

12.         I have a special child. Can my child be exempted?

For patients undergoing General Anesthesia surgery, who are aged 6 and above, it is mandatory to ensure ART result is negative before proceeding as patient will be masked-down for a substantial period of time at the recovery ward. Our OT staff will assist to perform the ART test onsite if required.

 

13.         My child is an infant. Can my child be exempted?

If your child is 5 years of age and below, he/she will be exempted from doing the ART test.


14.         I am an Accompanying Person. Do I need to perform ART?

ART is strongly recommended. However, since Accompanying Persons has minimal mask-down activity, you may still accompany the patient if you are feeling well with no symptoms of acute respiratory infection (e.g. running nose, cough, sore throat, body ache), and are not serving IO/SHN/HRW. Please keep your mask-on at all times.