Dental Report

Dental reports for insurance claims and other purposes may be obtained from the National Dental Centre Singapore (NDCS)'s Dental Records Office. The release of dental information is subject to official approval by NDCS.

Required documents

Completed application form with patient's written consent.
Scan or photocopy of patient's NRIC (front and back view), passport or birth certificate if submitting request via post or email.
Scanned copies or photocopies of other supporting documents, e.g. marriage certificate, birth certificate and letters of administration, as proof of the representative's relationship to the patient.

Please ensure all fields are completed and filled out correctly to avoid delays in processing.

We can only process your application upon fulfilling the verification and receipt of all necessary forms, supporting documents and payment.

How to apply for a dental report

1) Walk-in

Dental Records Office
Level 1 (Near lift lobby)
National Dental Centre Singapore
5 Second Hospital Avenue
Singapore 168938

2) By Post or Email

Please download and complete the application form: "Consent for Release of Dental Information" and email your request with the supporting documents to ndcs.dro@ndcs.com.sg or post the relevant documents with cheque payment to:

Address: Dental Records Office - Dental Report
                 National Dental Centre Singapore
                 5 Second Hospital Avenue
                 Singapore 168938

Operating Hours

8.30 am to 5.30 pm

Closed on Saturday, Sunday and public holidays

Fees

Type of Report	Total Fee (inclusive 7% GST)
Medical / Dental Report (Ordinary)	$110
Medical / Dental Report (Specialist)	$210
Completion of Insurance Form	$110
Completion of Workmen Compensation Form	$110
Simple Insurance Form (With No Charting)	$10.70
Simple Insurance Form (With Charting)	$21.40
Admin Fee for Memo	$10.70
Admin Fee for Duplication of Discharge Summary / Investigation Results	$10.70
Certified True Copy - Medical / Dental Report/ Insurance Form	$13.91
Request for Dental Images: General or CBCT – Download Request Form
General (Digital copy) a) Email copy - 1 to 2 images b) Email copy - 3 or more images	$21.40 $32.10
CBCT (CD copy) Duplication of Cone Beam CT into CD Format (1 scan per CD)	$21.40
Note: Additional charges will be borne by the patient if further tests such radiological and laboratory investigation procedures are required for the completion of the dental reports.

Payment modes

Cash, NETS, credit card

For in-person applications made at NDCS Dental Records Office

Cheques

Cheque should be crossed and made payable to "NATIONAL DENTAL CENTRE SINGAPORE PTE LTD".
Please write the full name and NRIC of the patient on the back of the cheque.

Who can request for a dental report?

Patients aged 21 years and above.
Patients aged below 21 years may apply for a dental report with the consent of their parent or legal guardian.
Interested third parties, with the consent of the patient.
If the patient is mentally incompetent or deceased, the written consent of their authorised representative or all their immediate next-of-kin must be obtained for the release of the dental report.

Processing time

Requests will take four to six weeks to process.

Delivery modes
You may choose to receive your dental report by:

Post: additional mailing charges may apply for registered mail (local / overseas).
Self-collection: NRIC to be presented during collection.
Collection by representative: An authorisation letter and NRIC of the representative must be presented during collection.

For further enquiries, please contact the Dental Records Office at:

Tel: 6324 8847

Email: ndcs.dro@ndcs.com.sg