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Arriving and Registering

We appreciate your punctuality
Please arrive 15 minutes before your appointment time. If you are late, your session may be shortened, postponed, or rescheduled so there may be insufficient time to complete your procedure.

Registration
If this is your first time at NDCS, please proceed to the registration counter at the clinic.

If you are a repeat patient, please use the self-registration kiosk.

Upon registration, you will receive a queue number and treatment room number. Please take a seat and wait for your number to be flashed on the queue system display before proceeding to the treatment room. Queue numbers may not be called in sequence. 

Waiting time

Your doctor will make every effort to begin your consultation promptly. However, there may be occasions where you may have to wait while your doctor attends to an emergency case or is called to an ad hoc cross-disciplinary consultation. We thank you for your patience and understanding when this happens.

Which doctor will I see?
If you are on government subsidy, you will be managed by a team of dentists who will be supervised by our specialists. Your attending dentist may or may not be the same at each visit. If you are self-referred or referred by a GP, you will be seen by the specialist of your choice.